Generally, our customers do not feel the need to return or exchange our product. We take extreme care to give our customers a good shopping experience. However, we do offer hassle free returns and exchange within 15 days of the date of delivery.

Please fill the form, to return or exchange the product.

RETURN/ EXCHANGE REQUEST FORM | CLICK HERE

*Kindly ensure that the following address is securely pasted on the return package along with your Full Name and Order ID*

Oh My Lifestyle
202, Vireshwar Jyot,
Tejpal & Hanuman Road Junction,
Vile Parle (East),
Mumbai – 400057.
Maharashtra, India.

Phone Number: +91 9867000917

Returns:

  • We cannot arrange a return pick-up for you.
  • The cost of the courier for the return pick-up will be borne by you.
  • In case of returns, we shall refund the total amount paid for the products only and not the courier charges.
  • Returns will be processed within 10 days after the product is received by us and checked by our team.
  • In case of pre-paid orders or online orders, the refund will be made by Bank Transfer.
  • In case of COD, there will be no refund, we will issue you a credit note or a coupon code of the same amount as the product/s purchased earlier, which can be utilised within 45 days from the day of issuance.

Exchange:

  • We cannot arrange a return pick-up for you.
  • In case of exchange, once we have received the product back from you, our team will check it and issue a coupon code, which can be used to purchase product/s worth the same amount as your earlier order excluding any shipping charges borne by you.
  • Kindly ensure that the products are unused, with the tags intact and in the same condition as you received it. We will not refund or exchange, if the products are found to be used or damaged
    For any doubts or assistance, you may send us a message us on WhatsApp +919867000917 or email us on hi@ohmyfelt.com. We will respond to your queries between 11 am and 5 pm, Monday to Saturday.